User manual

For Patients

  • Sign up or web registration

Once you have sent a request:

  • Your personal account sets automatically
  • Your account settings send to your e-mail
  • Your request is processed by medical center within 24-48 hours
  • You can view the doctor’s recommendations in your personal account, continue contacting medical centers, ask additional info, get news about healthcare promotions, update your personal settings and much more
  • Checking out a medical center, procedure or treatment type

You can search medical centers by destination, city, procedure, treatment type or other options. So:

  • to check out medical centers relevant to particular procedure in particular destination choose the procedure and country, then click on the search – you get the full list of medical centers meeting your enquiry
  • if you know the procedure but have not chosen the destination yet just set appropriate specialty and procedure, then click on the search
  • to browse medical centers by country or continent click on the destinations, then choose target destination, e.g. Europe or Germany
  • to compare medical centers by treatment or procedure cost follow the specialties, click on the specialty type, then choose procedure from the list
  • to view all medical centers click on the medical centers. To change search options you may also use the sidebar
  • to get more info about medical center click on the profile
  • to learn more about treatment or cost please send request
  • To ask for help or more information please contact us

For Medical Center

  • Sign up or web registration

To add your medical center’s profile and to take place in our platform please follow the next steps:

Once the personal account have been set you may add the following features:

  • photo and video files
  • medical staff/doctors’ profile
  • prices for procedures
  • new procedure, subspecialty or special treatment type

You can also edit/update all information about the medical center:

  • preview
  • overview
  • specialty, procedure, subspecialty
  • photo and video gallery
  • additional services e.g. travel assistance, facilities, languages and etc.
  • certifications
  • licenses and awards
  • basic info like phone, address and map
  • or manage:
  • user settings
  • patient / affiliates’ online inquiries
  • Receiving patient requests

Patients will contact you directly and the number of requests depends on:

  • the amount of specialties you appear in
  • how detailed is your medical center’s profile (e.g. setting procedure or treatment prices seriously increase your position in our search results ensuring more requests)
  • the location of medical center
  • other factors: info about your medical staff, available services like travel support, interpreter, etc.

To learn more please click here

For Travel Agencies

  • Sign up or web registration
  • To join our community, please follow the next steps:
  • click on the partnerships and choose the agencies
  • fill in the registration form
  • your personal account will be set automatically
  • your account settings will be sent to your e-mail
  • Outgoing Travel Agency

Once your personal account have been set you can:

  • send patient inquiry that will be processed by medical center within 24-48 hours
  • view the doctor’s recommendations in your personal account
  • contact medical centers, ask additional info, get news about healthcare promotions, update your personal settings and much more

You can also join our affiliates program and offer your travel services:

  • flight and hotel bookings
  • travel insurance
  • transfer
  • visa
  • Incoming Travel Agency or Intermediary

If your travel agency is a Medical Tourism Facilitator in your region please follow the next steps:

Once the personal account have been set you may:

  • add a medical center’s profile
  • set all information about your medical partners (photo and video files, medical staff/doctors’ profile, prices for procedures, new procedure, subspecialty or special treatment type)
  • edit or update info about the medical center (preview, overview, specialty, procedure, photo and video gallery, certifications, basic info like phone, address and map)
  • manage user settings
  • receive patient/affiliates online inquiries
  • offer travel related services (e.g., flight and hotel bookings, airport pick-up, guide assistance, tours and other non-medical support)

If you have any questions please feel free to contact us