Privacy Policy

We respect your privacy and wish to make your experience of using this website as pleasant, comfortable and useful as possible. This personal information policy (hereinafter referred to as the “Privacy Policy”) covers all personal information submitted by the user / visitor / reader / subscriber (hereinafter referred to as the “User”) on this website (hereinafter referred to as the “Website”) while using an information, materials, facilities, and all other services of the Website.


1.1. The Privacy Policy includes the following terms:

1.1.1.‘’ the Website Administration (hereinafter referred to as the “Administration”)” shall mean a group of employees authorized to manage the Website and to organize, and (or) to process personal data, and also, to determine the purpose of the processing of personal data, content of personal data liable to be processed, and operations with personal data.

1.1.2. “Personal Data” shall mean any information directly or indirectly relating to an identified or identifiable data subject.

1.1.3. “Processing of Personal Data” shall mean any operation or set of operations on personal data realized with or without using automated means, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. “Personal Data Privacy” shall mean that the Administrator or any other person with access to the personal data is required to prevent sharing personal data without consent of data subject or in case of some other legal basis.

1.1.5. “User / visitor / reader / subscriber of the Website (hereinafter collectively referred to as the “User”)” shall mean a person with access to the Website via Internet and using this Website.

1.1.6. “Cookies” shall mean small data files posted by web server and stored on a user's computer that is constantly sent by web client or web browser to the web server on the HTTP-request while trying to enter an appropriate website’s page.

1.1.7. “IP address” shall mean an Internet Protocol address, which is a numerical label assigned to each device participating in a computer network that uses the Internet Protocol for communication.


2.1.By using this Website, the User agrees to the Privacy Policy terms and conditions for processing of personal data.

2.2. In case of User disagreement with this Privacy Policy, the User must stop using the Website and leave it. Further use of the Website by the User means the User’s acceptance of the terms and conditions of the Privacy Policy.

2.3. This Privacy Policy applies only to this Website. The Website Administration shall not control and is not responsible for the third party websites and links provided by this Website that User may follow. (The Administration reminds that after entering the third party website User shall have to follow the Privacy Policy and other Rules of the third parties websites.)

2.4. Administration of this Website shall not verify the accuracy of personal information provided by the Website User.


3.1. This Privacy Policy assumes all information about the User that may identify him/her as well as other User's personal data that is not available to the public and/or is required for providing complete information and / or services requesting by the User.

3.2. Personal Information under this Privacy Policy is provided by the User by filling in the registration form on the Website’s personal account and may include the following information:

3.2.1. User’s first name and surname;

3.2.2. User's phone number;

3.2.3. User’s e-mail;

3.2.4. User’s residence: country, city, postal address;

3.2.5. User’s date of birth and gender;

3.2.6.The information about health status that the User willing to inform the medical organization in the request;

3.2.7. User’s personal interests, profession and etc.

3.3. The Website Administration has the right to collect the User's personal data while using by him/her Website’s functions, information, and services, and while visiting and viewing the Website pages, websites, and pages of medical organizations provided on this Website.

3.4. The Website Administration has the right to get the data from the User's computer or browser that is transferred while viewing the Website, ad units and pages. The data is as follows:

IP address;

Cookies information;

Browser information (or any other program that provides access to display the ad);

Access time;

Ad unit’s web page link;

Referrer and others.

3.5.The refusal to use cookies may result in the inability to have access to some of the Website areas requiring authorization.


4.1. The Website Administration may use the Personal Data for the following purposes:

4.1.1. For User identification.

4.1.2.To provide with access to personalized resources of the Website.

4.1.3.To establish User feedback, including notification and requests related to the Website use, provision of services and / or User request processing.

4.1.4.To obtain the User's location for safety and fraud prevention reasons.

4.1.5.To confirm reliability and completeness of the personal information provided by the User.

4.1.6. For User request status notifications.

4.1.7.To implement promotional activity with the User’s consent.

4.1.8. To provide the User with an access to websites or services of medical organizations, advertisers, etc. set on the Website with an aim to obtain services, responses to requests and / or updates.

4.1.9. To provide the User with an effective customer and technical support in case of problems arising while using the Website, including identification and resolving technical problems, setting of the information and/or ad displayed to the User, implementing of User request, optimization and improvement of the quality of the Website services, conducting any other researches and statistics.


5.1. Personal data processing shall have no time - limits, by any legal way, including Personal Data informational systems and realized with or without using automated means.

5.2. The Website Administration does not rent, sell, or share the User Personal Data with any third parties and non-affiliated companies, with the exception of the following circumstances:

5.2.1. The User agrees that the personal data may be shared with third parties, in particular with clinics, hospitals or other organizations in order to provide the User with the requested information.

5.2.2. The User Personal Data may be shared with public authorities in case of court orders, within the judicial process or to establish the Administration’s legal rights and/or to protect from lawsuits.

5.2.3. The User Personal Data may be shared with the Administration’s partners to ensure the Administration to inform the User about various promotions, special offers, discounts and etc.

5.2.4. In case if the Administration consider sharing of the information as necessary to secure Users, to protect them from violation of rights and conditions or any other kinds of situations and actions that directly or indirectly may be considered as law violation.

5.3. The Administration makes all necessary and reasonable efforts to prevent illegal or accidental access, destruction, modification, blocking, copying, and / or disclosure of User Personal Data, including but not limited to technical, electronic and organizational security measures. Nevertheless the Administration shall not guarantee the User that the provided User Personal Data will never be disclosed in infringement of the present Privacy Policy as unintended disclosure of information may be possible. That may happen apart from the Administration’s will and not due to its fault or negligence. Therefore and according to circumstances listed above, the Administration shall refuse any absolute guarantees, commitments or statements regarding storage or non-disclosure of the User Personal Data.

5.4. In case of loss or disclosure of the User Personal Data, the Administration informs the User about loss or disclosure of the Personal Data, except for the cases when this confidential information:

5.4.1. was disclosed with the User’s consent.

5.4.2. was disclosed according to the item 5.2. (items 5.2.1-5.2.4) .

5.4.3. was obtained by a third party before the Website Administration obtained it.

5.4.4. became available to the public before its loss or disclosure.

5.5. The Website Administration blocks the User Personal Data since the moment of the User’s or his/her legal representative’s handling or request, or in case of detection of false Personal Data or illegal actions


6.1. The Administration reserves the right to modify this Privacy Policy without prior notification to the User. The User is responsible for viewing the updated version of the Privacy Policy.

6.2. The updated Privacy Policy shall enter into force on the date of publishing on the Website unless otherwise is specified in the updated Privacy Policy.

6.3. The current Privacy Policy is available on the related web page. If you have any questions or suggestions regarding our Privacy Policy, please contact us via feedback form on the Website.